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Privacy Policy – Create with Chloe

Your privacy is very important to us. This Privacy Policy explains how Create with Chloe collects, uses, and protects your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you place an order, subscribe to our newsletter, or contact us, we may collect the following:

  • Name

  • Email address

  • Billing and shipping address

  • Payment details (processed securely by third-party providers)

  • Order details and preferences

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2. How We Use Your Information

We use your information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase

  • Provide updates, promotions, or newsletters (if you opt in)

  • Improve our products and services

We do not sell or share your personal information with third parties for marketing purposes.

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3. Payment & Security

All payments are processed securely through trusted third-party providers (e.g., PayPal, Klarna etc). We do not store or have access to your payment card details.

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4. Cookies

Our website may use cookies to:

  • Improve your browsing experience

  • Analyse website traffic and performance

  • Remember your preferences (e.g., shopping cart)

You can adjust your browser settings to refuse cookies if you prefer.

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5. Data Retention

We keep your personal data only as long as necessary to fulfil your order, comply with legal obligations, and resolve disputes.

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6. Your Rights (GDPR)

If you are based in the UK/EU, you have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Request deletion of your personal data (where applicable)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at: 📧 createwithchloe@hotmail.com

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7. Third-Party Services

We may use third-party platforms (e.g. payment processors, website hosting, analytics) to run our business. These providers only receive the information necessary to perform their services.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

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9. Contact Us

For questions about this Privacy Policy, or if you wish to exercise your rights, please contact us:
📧 createwithchloe@hotmail.com

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